Cancellation Policy

Policy for Canceling Orders:

At AGentlemen.com, we recognize that there might be times when you need to cancel an order for various reasons. We aim to provide a smooth and straightforward shopping experience. Please familiarize yourself with our Policy for Canceling Orders below to understand the terms and conditions associated with order cancellation.

1. Period for Canceling:

              You have a window of 12 hours after placing your order to request a cancellation. Beyond this period, our order processing team may have begun preparing your items for shipping, which complicates the process of cancelling the order.

2. Steps to Cancel an Order:

             To cancel an order, please follow the steps below: - Sign in to your [AGentlemen.com] account. - Navigate to the "Order History" section. - Find the order you want to cancel and select it. - Click the "Cancel Order" button and follow the prompts. For any issues or queries regarding the cancellation process, our Customer Support team is ready to assist you.

3. Refund Procedure:

              Once your order cancellation is successful, we will refund your original payment method within 3-4 business days. The exact duration it takes for the refund to reflect in your account depends on your payment service provider.

4. Fees for Cancellation:

              We do not charge any fees for cancelling an order within the 12-hour window. We believe in openness and ensuring our customers' satisfaction.

5. Exceptions to Cancellation:

             Certain items or services may not be eligible for cancellation, including: - Items or services that are personalized or customized. - Digital products like e-books and software downloads. - Services that have been provided or scheduled already. - Orders that have been shipped or are in transit.

6. Pre-Orders:

             If you want to cancel a pre-order item, please reach out to our Customer Support team. The terms for cancelling pre-orders might vary based on the product and its release date.

7. Contact Details:

             For any questions or assistance with order cancellations, feel free to contact our Customer Support team through: -

Email: agentlemensupport@com 

Phone: 9390124574

We are dedicated to offering top-notch customer service and will do our utmost to help you with your order cancellation requests. Please note that agentlemen.com reserves the right to update and modify this Policy for Canceling Orders at any time. Always refer to our website for the latest policy