Refund & Return Policy

At A Gentlemen we are committed to providing you with a seamless shopping experience and ensuring your satisfaction. We understand that there may be occasions when you need to return or request a refund for a purchase made on our platform. This Refund Policy outlines the guidelines and procedures for requesting refunds for products purchased through our website.

1. Eligibility for Refunds:

1.1. You are eligible for a refund if you meet one of the following conditions:

        a. You received a damaged or defective product.

        b. You received the wrong item.

        c. You have not received the product within the stipulated delivery timeframe, and it is not due to reasons beyond our control.

1.2. For other reasons, such as change of mind, please refer to our Return Policy for information on product exchanges and returns.

2. Refund Process:

2.1. To request a refund, please follow these steps:

        a. Contact our Customer Support team within 1-2 days of receiving the product. You can reach us via agentlemeninfo@.com

        b. Provide your order number, a clear description of the issue, and any supporting evidence, such as photos of the damaged or incorrect product.

        c. Our customer support team will review your request and inform you of the next steps within [X] business days.

3. Refund Options:

3.1. Once your refund request is approved, we offer the following options:

       a. Full Refund: You will receive a full refund of the purchase price.

       b. Partial Refund: In some cases, a partial refund may be offered based on the extent of the issue.

       c. Store Credit: If you prefer, we can provide the refund amount in the form of store credit to be used on our website.

4. Refund Timeline:

4.1. Refunds will typically be processed within 3-4 business days from the date of approval.

4.2. The time it takes for the refund to reflect in your account may vary depending on your payment method and financial institution.

5. Return of Products:

5.1. In some cases, you may be requested to return the product to us. We will provide instructions on how to return the item, and we will cover the return shipping costs.

6. Non-Refundable Items:

6.1. Some items, such as downloadable digital products or services, may not be eligible for refunds. Please check the product description for specific refund information.

7. Contact Information:

7.1. If you have any questions or need further assistance regarding refunds, please contact our Customer Support team at agentlemeninfo@.com

8. Changes to Refund Policy:

8.1.agentlemen.com reserves the right to make changes or updates to this Refund Policy. Any revisions will be posted on our website, and the revised policy will become effective on the date of publication. By making a purchase on our platform, you agree to adhere to this Refund Policy. We aim to ensure that your shopping experience is positive, and we will do our best to assist you with any refund requests in a fair and timely manner. A.gentlemen agentlemen.com